Featured Case Studies
E-commerce Platform Redesign
35% increase in conversion rate
A leading online retailer was experiencing high cart abandonment rates. Our AI analysis revealed that users were struggling with the checkout process complexity and unclear progress indicators.
The Challenge:
- 23% cart abandonment rate
- Complex multi-step checkout process
- Unclear shipping cost information
- Mobile usability issues
Our Solution:
We implemented comprehensive user behavior tracking and predictive modeling to identify friction points. Our AI algorithms analyzed thousands of user sessions to create heat maps and journey maps that highlighted problem areas.
Results:
- 35% improvement in conversion rates
- 28% reduction in customer support tickets
- 42% increase in mobile conversions
- $2.3M additional annual revenue
Mobile Banking App Optimization
50% reduction in user drop-off
A major bank wanted to improve user engagement with their mobile banking application. Users were abandoning the app during account setup and transaction processes.
The Challenge:
- High abandonment during onboarding
- Complex navigation structure
- Security concerns affecting trust
- Poor performance on older devices
Our Solution:
We conducted extensive interface testing using AI-powered user simulation and real user behavior analysis. Our models predicted user actions and identified optimal information architecture and interaction patterns.
Results:
- 50% reduction in user drop-off rates
- 65% increase in account setup completion
- 38% improvement in user satisfaction scores
- 25% increase in daily active users
SaaS Dashboard Redesign
60% improvement in task completion time
A project management SaaS company needed to improve their dashboard usability. Users were spending excessive time finding information and completing common tasks.
The Challenge:
- Overwhelming information density
- Poor data hierarchy and organization
- Inefficient workflow patterns
- Limited customization options
Our Solution:
We created custom data visualizations and conducted extensive user behavior analysis to understand how different user types interacted with the dashboard. Our AI models identified optimal information layouts and interaction patterns.
Results:
- 60% faster task completion times
- 45% reduction in support requests
- 72% increase in feature adoption
- 30% improvement in user retention
Healthcare Portal Accessibility
95% WCAG compliance achievement
A healthcare provider needed to ensure their patient portal met accessibility standards and improved usability for all users, including those with disabilities.
The Challenge:
- Non-compliance with accessibility standards
- Complex medical terminology barriers
- Poor mobile experience
- Limited assistive technology support
Our Solution:
We combined AI-powered accessibility testing with user behavior analysis of diverse user groups. Our models identified specific accessibility issues and provided automated remediation suggestions.
Results:
- 95% WCAG 2.1 AA compliance
- 40% increase in portal usage
- 55% improvement in user satisfaction
- Regulatory compliance achievement
