About Our Services
What makes UXAlytics AI different from other UX research firms?
UXAlytics AI combines traditional UX research methodologies with cutting-edge artificial intelligence. Our AI algorithms can analyze vast amounts of user behavior data in real-time, identifying patterns and insights that traditional methods might miss. This allows us to provide more comprehensive, accurate, and actionable recommendations than conventional UX research approaches.
How long does a typical UX research project take?
Project timelines vary depending on scope and complexity, but most projects range from 4-12 weeks. A basic behavior analysis might take 4-6 weeks, while comprehensive interface testing and optimization projects can take 8-12 weeks. We provide detailed timelines during our initial consultation and keep you updated throughout the process.
Do you work with startups, or only large enterprises?
We work with organizations of all sizes, from early-stage startups to Fortune 500 companies. Our flexible service packages are designed to scale with your needs and budget. Many of our most successful projects have been with startups looking to validate their product-market fit and optimize their user acquisition funnels.
What industries do you specialize in?
While our AI-driven approach is industry-agnostic, we have extensive experience across e-commerce, SaaS, fintech, healthcare, education, and consumer mobile apps. Our team adapts our research methodologies to the unique challenges and user behaviors specific to each industry.
Data and Privacy
How do you ensure user privacy and data security?
Data privacy and security are fundamental to our service. All user data is anonymized before analysis, and we never collect personally identifiable information without explicit consent. Our systems use enterprise-grade encryption, and we comply with GDPR, CCPA, and other privacy regulations. We can provide detailed security documentation upon request.
What kind of data do you collect for analysis?
We collect anonymized behavioral data such as click patterns, scroll behavior, time on page, navigation paths, and device information. For interface testing, we may also analyze form completion rates, error frequencies, and user flow completions. All data collection is transparent and requires your consent.
Can you work with our existing analytics tools?
Yes, we integrate with most popular analytics platforms including Google Analytics, Mixpanel, Amplitude, and custom tracking systems. If you have specific tools or data sources you'd like us to work with, we can discuss integration options during our consultation.
Pricing and Process
How much do your services cost?
Our pricing varies based on project scope, complexity, and duration. We offer three main packages: Starter ($15,000-$25,000), Professional ($35,000-$60,000), and Enterprise (custom pricing). We provide detailed quotes after understanding your specific needs. Contact us for a free consultation and personalized estimate.
What does the initial consultation include?
Our free initial consultation includes a review of your current UX challenges, discussion of your goals and KPIs, assessment of your existing data and analytics setup, and a high-level recommendation for our services. We'll also provide a preliminary project timeline and budget estimate.
Do you offer ongoing support after project completion?
Yes, we offer various ongoing support options including quarterly UX audits, real-time dashboard monitoring, and retainer-based consulting. Many clients continue working with us for continuous optimization and new feature testing.
What deliverables can we expect?
Typical deliverables include comprehensive research reports, interactive data visualizations, prioritized recommendation lists, implementation roadmaps, and custom dashboards. We also provide executive summaries and presentation materials for stakeholder communication.
Technical Questions
Do you require access to our codebase or user data?
We typically work with existing analytics data and can implement our own tracking if needed. We don't require direct access to your codebase, though we may request read-only access to analytics dashboards. For interface testing, we can work with staging environments or production sites with appropriate safeguards.
How do you handle A/B testing and experimentation?
We design and implement A/B tests using statistical rigor to ensure valid results. Our AI models help identify the most promising test variations and optimize test duration. We provide detailed analysis of test results and clear recommendations for implementation.
Can you help with accessibility compliance?
Absolutely. Our interface testing includes comprehensive accessibility audits against WCAG guidelines. We provide detailed remediation recommendations and can help prioritize fixes based on impact and user needs.
